Fuzzy Friends Pet Sitting Services Agreement
October 2025
“Because your pets aren’t just pets — they’re family. And we treat them that way.”
This Agreement (“Agreement”) is entered into between Fuzzy Friends Pet Sitting (“Service Provider”) and the undersigned Client (“Client”). By making a reservation, Client acknowledges and agrees to the following terms and conditions.
1. Scope of Services and Pricing
Service Provider agrees to provide professional pet care services including:
• Pet Sitting Visits: Quick potty breaks, 20-minute, 30-minute, 45-minute, and 60-minute visits
• Dog Walking Services: 30-minute, 45-minute, and 60-minute walks
• Additional Services: Key pickup/return, holiday services, store/supply runs
• Basic household tasks directly related to pet care (bringing in mail/packages, watering plants,
alternating lights for security)
Current Service Rates (Effective September 2025):
• Pet Sitting: $17 (quick potty break), $23 (20-min), $32 (30-min), $43 (45-min), $54 (60-min)
• Dog Walking: $27 (30-min), $36 (45-min), $45 (60-min)
• Key pickup/return: $17 each
• Holiday surcharge: $10 per visit
• Store/supply runs: $25 plus cost of goods
• Multi-pet household charge: $1.25 per additional pet/enclosure (pet sits only, over 3 pets)
• Last-minute reservation fee: $25 (reservations within 48 hours)
Multi-Dog Rate Adjustments: Rates may be adjusted to reflect time required to safely exercise all pets i multi-dog households.
Service Limitations: Service Provider is not responsible for major home maintenance, extensive cleaning beyond pet-related areas, or tasks unrelated to pet welfare and basic home security.
Business Licensing: Service Provider maintains all required business licenses. Current license documentation available upon request.
Professional Qualifications: All Service Provider staff are trained in pet behavior management and maintain current pet first aid certification through recognized professional organizations.
Rate Changes: Service Provider reserves the right to adjust rates with 14 days’ advance notice published via Time to Pet announcements. All confirmed reservations prior to rate change will be honored at original pricing.
2. Time to Pet Platform and Communication Requirements
Mandatory Platform Usage: All client communication and reservation management must be conducted exclusively through the Time to Pet (TTP) platform. Personal phone numbers, text messages, or other communication methods are not permitted for reservations or service coordination.
Client Account Requirements: Clients must:
• Activate their Time to Pet account and log in at least once
• Complete electronic signature of this service agreement through TTP
• Maintain an active, valid credit card on file in TTP at all times
• Make all service reservations directly through TTP client portal or mobile app reservation system.
Communication Standards:
• TTP Messaging: All service updates, photos, scheduling changes, and client correspondence will be delivered through Time to Pet’s secure messaging system. TTP messages are automatically copied to client’s registered text and email addresses, and clients may respond to these notifications to add messages to the chat.
• Reservation System: All reservations must be made through the dedicated reservation system within Time to Pet. Reservations are NOT accepted through TTP messaging, text responses, or email replies.
Communication Verification: Critical communications (emergency notifications, service changes, billing issues) will be sent through multiple methods when possible. Client acknowledges that Time to Pet message delivery confirmations, email delivery receipts, and SMS confirmations constitute proof of communication attempt. Client claiming “non-receipt” of Time to Pet communications must provide technical documentation from their service providers. Failure to maintain current contact information or respond to communications within stated timeframes constitutes acceptance of Service Provider decisions.
Service Documentation: Service Provider will provide photos and visit reports through Time to Pet whenever operationally possible. However, documentation cannot be guaranteed for every visit, particularly during emergency situations, severe weather, technical outages, or other circumstances beyond Service Provider’s control. Service delivery takes priority over documentation when circumstances require
Technology Failure Backup: In rare cases of Time to Pet system failure, Service Provider will communicate via Client’s registered phone number and email address for emergency situations only.
Enforcement: Clients who repeatedly attempt to make reservations or communicate outside TTP may be subject to service suspension until compliance is restored.
3. Scheduling and Reservation Requirements
Reservation Process: All reservations must be made directly through Time to Pet client portal or mobile app in their relevant reservation tab. Reservations via phone, text, email, TTP messaging, or other methods will not be accepted.
Advance Reservation: Reservations made within 48 hours of first scheduled visit incur a $25 last-minute reservation fee. Last-minute reservation charges do apply — no exceptions.
Daily Visit Minimums:
• Cats: Minimum once per day
• Dogs: Minimum twice per day
• Dogs without doggie doors: Minimum three visits per day
• New clients: Minimum reservation value of $[TBD AMOUNT] per reservation
Compliance: Failure to meet daily visit minimums may result in service suspension until compliance is achieved.
Rescheduling Policy: Rescheduling requests are treated as cancellations and new reservations, subject to applicable cancellation fees based on timing.
4. Payment Terms and Cancellation Policies
Payment Processing: All payments must be processed through Time to Pet. Cash and checks are not accepted.
Payment Schedule:
• 50% deposit charged immediately upon reservation confirmation
• Remaining balance automatically charged 3 days before first scheduled visit
• Active credit card must remain on file throughout service period
Payment Method Maintenance: Client must maintain a valid payment method with expiration date at least 60 days beyond any scheduled reservation. Client must update payment information immediately upon card expiration, replacement, or cancellation. Failure to maintain valid payment method will result in automatic reservation cancellation with full cancellation penalties applied. Service Provider will attempt one notification of expired payment methods but is not obligated to remind Client of expiration dates.
Chargeback Protection: Client agrees that initiating credit card chargebacks, disputes, or reversals for legitimately provided services constitutes breach of contract. Client acknowledges that all payment
disputes must be resolved directly with Service Provider before involving financial institutions. Clients who initiate illegitimate chargebacks will be subject to immediate service termination, collection of disputed amounts plus administrative fees of $50, and permanent service ban. Client waives right t chargeback for services documented through Time to Pet system.
Standard Cancellation Policy:
• More than 7 days: 50% deposit non-refundable, applied as 12-month account credit
• 3-7 days: 50% deposit non-refundable, 25% applied as 12-month account credit
• Less than 72 hours (7:00 a.m. cutoff): Full invoice amount non-refundable, no credit issued
Holiday Cancellation Policy (Thanksgiving Sunday-Monday, December 21-January 4):
• More than 60 days: 50% deposit non-refundable, applied as 12-month account credit
• 45-60 days: 50% deposit non-refundable, no credit applied
• Less than 30 days: Full invoice amount non-refundable, no credit issued
Credit Terms: All credits are non-transferable and expire 12 months from date of issue.
Cancellation Exceptions: Only Service Provider-initiated cancellations (severe weather, emergency situations) are exempt from fees. Emergency situations reviewed case-by-case.
Rate Protection: Reservations scheduled before [DATE] will be honored at current rates despite future rate increases.
5. Keys, Access, and Security Protocols
Key Requirements: Clients must provide two working copies of house keys. If second copy unavailable written or verbal authorization must be given for Service Provider to make duplicate at client’s expense.
Electronic Access: If using door/garage codes, clients must also provide a secondary entry option (hidden emergency key) that is weather-protected and accessible without tools, ladders, or special
equipment — for keypad malfunctions or power outages. Electronic codes should not be time locked.
Access Equipment Failures: Service Provider will make reasonable attempts to access property when client-provided access methods fail (malfunctioning locks, dead keypad batteries, frozen gates, etc.).
Service Provider will attempt one additional access method but is not obligated to make multiple trips. Additional time and return trips due to access failures will be billed at standard rates.
Emergency Access Authorization: If sitter cannot access the home with provided keys/codes and pet welfare is at immediate risk, Service Provider is authorized to contact a locksmith, handyman, or emergency services at Client’s expense to ensure pet safety and care continuation.
Emergency Access Costs: Client pre-authorizes emergency access expenses up to $300 per incident for locksmith services, emergency repairs, or property access when pet welfare is at risk. Costs exceeding $300 require Client approval when possible, but Service Provider may proceed without approval if immediate pet safety is threatened. Client agrees to pay all reasonable emergency access costs within 7 days of invoice receipt and waives right to dispute costs for documented emergency access situations.
Irrevocable Emergency Authorization: By signing this agreement, Client provides irrevocable authorization for emergency property access when pet welfare is at immediate risk. Client cannot revoke
this authorization retroactively and agrees that Service Provider’s determination of “immediate risk” is final for access decisions. Emergency access situations include but are not limited to: inability to access property with provided methods, pet medical emergencies requiring immediate evacuation, or safety hazards requiring pet removal from property.
Alarm Systems: Remote deactivation while client away is not permitted. Client may establish temporary sitter code or disable system during reservation.
Key Services: Key pickup and return billed at $17 each. Exception: Keys returned at no charge in event of pet’s passing.
Security Requirements:
• Clients must disclose presence of anyone else in home during visits (family, friends, cleaners, maintenance)
• Sitters will not be asked to leave doors unlocked
• All access codes encrypted and stored securely in Time to Pet
• Access information restricted to management and assigned employees only
6. Pet Requirements and Welfare Standards
New Pet Introduction Policy
Mandatory Evaluation: New pets (excluding kittens, fish, small mammals requiring only written instructions) require introduction visit with manager and/or assigned sitters scheduled at least 72 hours
before service start date.
New Dog Policy: All new dogs must be evaluated. Puppies may require re-evaluation as they grow.
Introduction Billing: New pet introduction visits are billable services charged to client.
Policy Violations: Leaving new pets without proper notice or evaluation may result in service termination.
Health and Vaccination Requirements
Required Documentation: Pets must maintain
• Current rabies vaccinations or titer
• Completed initial puppy/kitten vaccination series
• Annual wellness examinations
• All documentation accessible through Time to Pet system
Proof of Care: Current vaccination records documentation must be uploaded to Time to Pet and kept current throughout service relationship.
Service Refusal/Discontinuation Ground
Services may be refused or discontinued when pets:
• Exhibit aggression, fear-based reactivity, or lack of socialization endangering staff
• Have undisclosed medical conditions or behavioral issues exceeding service capabilities
• Lack adequate supplies (food, leashes, carriers, medication)
• Are not current on required vaccinations or preventive care
Animal Welfare Standards
Confinement Requirements: Pets must have access to environments suitable for their size, breed, and species needs. Service Provider cannot provide services if pets are routinely confined in spaces that:
• Are too small to allow basic movement
• Lack proper ventilation, lighting, or temperature control
• Serve as long-term isolation without enrichment
• Do not provide adequate bedding, water, or environmental stimulation
Objective Welfare Criteria: Welfare violations include measurable conditions such as: confinement spaces smaller than 2x pet length in any dimension, absence of food/water for over 12 hours, ambient
temperatures outside 60-80°F range, accumulation of waste preventing normal movement, or denial of basic exercise/enrichment for over 24 hours. Service Provider will document welfare concerns with timestamped photos when safely possible. Client waives right to dispute welfare determinations supported by photographic or video evidence.
Zero Tolerance Policy: Service Provider will not participate in, facilitate, or enable any environment compromising animal physical safety, psychological well-being, or species-appropriate needs.
Welfare Violation Response: Upon observing neglect, abuse, or inhumane treatment:
• Services may be immediately terminated without penalty
• Observations may be reported to animal welfare authorities
• Future services permanently refused
Prohibited Equipment: Service Provider does not accept use of shock collars, collars that use citronella or vibration, choke collars, anti-bark muzzles, and electric fences as part of pet care.
Rabbit Services: Unable to provide pet rabbit care services. Clients referred to: New Mexico House Rabbit Society — https://newmexicohrs.org/find-a-rabbit-sitter/
Sanitary Requirements
Minimum Standards: Services cannot be provided in homes with:
• Evidence of infestations, excessive feces, ammonia odors
• Overflowing litter boxes
• Fewer than one litter box per cat plus one additional box
Pre-Service Requirements: Litter boxes must be scooped within 24 hours prior to first visit to ensure sanitary conditions.
7. Environmental Safety Standards
Service Refusal Grounds: Services may be declined or terminated if home environment presents health, safety, or liability risks including:
Unsanitary Conditions:
• Hoarding, accumulated waste, mold, or pest infestations
• Presence of rodents, insects, or vermin endangering staff or pets
Structural Hazards:
• Broken stairs, exposed wiring, unstable flooring
• Inadequate lighting, security, or emergency exits
Dangerous Materials:
• Undisclosed presence of firearms, weapons, explosives, or dangerous substances
Utility Requirements:
• Absence of basic utilities (running water, heat, electricity) necessary for safe service delivery. This includes temporary disconnection of services because of “vacation” settings.
Household Issue Limitations: Service Provider is not responsible for normal household issues that occur during Client’s absence, including but not limited to plumbing leaks, appliance failures, HVAC malfunctions, power outages, or storm damage. Service Provider will make reasonable efforts to notify Client of discovered issues but has no obligation to coordinate repairs, monitor contractors, or manage household emergencies unrelated to pet care.
Pre-Service Documentation: Service Provider may request photos of pre-existing damage or hazards uploaded to Time to Pet prior to service start for liability protection.
Staff Safety: Service Provider staff are not required to enter environments reasonably believed to pose imminent personal safety risks.
8. Client Conduct and Professional Boundaries
Prohibited Client Expectations
Clients must not:
• Demand exact visit times or insist on only one sitter for every visit
• Request or demand employee personal information (last names, phone numbers, emails, social media, payment app details)
• Place inappropriate expectations on sitters beyond agreed service scope
Examples: “Only Jane can walk my dog,” “Call me after every visit,” “Give me your personal cell number.”
Grounds for Service Termination
Services may be refused or discontinued for:
Abusive Conduct:
• Verbal abuse, yelling, intimidation, or lecturing
• Use of profanity, threats, or hostile communication
• Harassment, discrimination, or disrespect toward staff
Boundary Violations:
• Excessive or unrealistic demands beyond agreed services
• Unwanted sexual advances or inappropriate comments
• Unsolicited religious, political, or ideological proselytizing
• Demands for employee personal information or contact details
Operational Interference:
• Repeated last-minute cancellations or disruptive schedule changes
• Failure to provide valid access or respond to urgent communications
• Attempts to bypass reservation systems, pricing, or service terms
Financial Non-compliance:
• Non-payment or repeated late payment of fees
• Declined or deleted payment methods
• Requests for unauthorized services without written amendmen
Permanent Ban: Clients may be permanently banned for repeated boundary violations or abusive conduct.
Termination Procedures
• Immediate termination without notice for imminent safety threats
• 24-hour notice for non-emergency situations when practicable
• Written notification via email or letter when feasible
• No refunds for services terminated due to client conduct
9. Emergency Procedures and Veterinary Authorization
Medical Emergencies: Service Provider will:
1. Assess situation and ensure immediate safety
2. Contact Client immediately via Time to Pet and registered phone
3. Contact primary veterinary clinic as specified in Time to Pet
4. If unavailable, contact backup clinic or nearest emergency facility
5. Authorize treatment up to maximum spending limit in Time to Pe
Minimum Emergency Authorization: All clients must authorize a minimum emergency spending limit of $500 per pet for life-threatening situations. Clients setting limits below $500 acknowledge they may be responsible for additional emergency costs if treatment exceeds their limit. If emergency treatment costs
exceed pre-authorized limits and Client cannot be reached within 2 hours, Service Provider may authorize additional treatment up to $1,000 per pet, with Client remaining financially responsible for all
costs incurred.
Veterinary Authorization: Client authorizes Service Provider to:
• Seek immediate emergency care when Client unreachable within 30 minutes
• Approve treatments up to pre-authorized dollar limits in Time to Pet
• Make reasonable medical decisions — defined as stabilization care, diagnostic testing, emergency surgery, or hospitalization for life-threatening conditions; specifically excludes elective
procedures, cosmetic treatments, or non-urgent medical care
• Access pet medical records for emergency treatment
Financial Responsibility: Client acknowledges and agrees that:
• Client is solely responsible for all veterinary costs incurred during emergency treatment, regardless of amount or outcome
• Service Provider has no financial obligation for veterinary bills, treatments, or related expenses
• All emergency veterinary costs will be charged directly to Client or Client’s payment method on file
Treatment Outcome Disclaimer: Service Provider is not liable for outcomes of emergency veterinary treatment, including but not limited to unsuccessful treatment results, complications, or pet death
despite appropriate emergency care being provided. Service Provider’s obligation is limited to seeking timely emergency care and making reasonable medical decisions within authorized spending limits.
Extended Emergency Protocols:
• Natural disasters: Pets evacuated to safest location; Client notified immediately
• Home security incidents: Authorities contacted; property and pets secured when safely possible
• Multiple pet emergencies: Most critical prioritized; all pets monitored and documented
• After-hours emergencies: 24/7 contact capability maintained; emergency contacts notified if Client unreachable within 1 hour
Client Unavailability: If Client unreachable beyond 8 hours during emergency:
• Emergency contacts activated for decision-making authority
• Reasonable care authorized up to pre-approved limits
• Animal control contacted if no authorized decision-maker available
Delayed Return Procedures:
• Client notification required: Immediate notification of any return delays through TTP or phone
• Essential care (feeding, water, potty breaks) will continue as needed until Client resumes care
• Extended care billed at standard hourly rates through TTP
10. Staff and Service Standards
Employee Qualifications: All staff undergo:
• Comprehensive background checks including criminal history and references
• Pet behavior management and first aid certification training
• Regular continuing education in animal care standards
No Subcontracting: All services performed by directly employed, background-checked staff only.
Staff Assignment and Substitution:
• Management reserves the right to assign qualified staff based on availability, pet needs, and operational requirements
• Sitter substitution authorized: If originally scheduled sitter becomes unavailable due to illness, emergency, or other circumstances, management will assign an equally qualified replacement sitter
• Implied consent: By making a reservation, Client consents to sitter substitution when necessary for service delivery
• Replacement staff will be briefed on all pet-specific requirements through Time to Pet records
Multiple Caregiver Coordination: Management schedules and coordinates multiple sitters when required.
Non-Solicitation Agreement: Client agrees not to directly hire, solicit, or engage Service Provider employees for private pet care arrangements outside of Fuzzy Friends Pet Sitting. This includes offering employment, independent contractor arrangements, or private pet care services to current or former employees for a period of 12 months after service termination.
Solicitation Detection and Penalties: Client acknowledges that direct hiring attempts may be discovered through employee reporting, social media monitoring, or third-party information. Violation of non-solicitation agreement results in liquidated damages of $2,500 per employee solicited, immediate service termination, and potential legal action. Client agrees this amount represents reasonable estimate of recruitment, training, and business disruption costs. Non-solicitation period extends to 12 months after final service date regardless of contract termination reason.
11. Insurance, Bonding, and Liability
Insurance Coverage: Service Provider maintains comprehensive general liability insurance with coverage limits of $1,000,000 per occurrence / $2,000,000 aggregate. Certificate available upon
request.
Bonding Protection: Employee bonding coverage of $10,000 per occurrence / $25,000 aggregate protects against:
• Theft of client property, cash, or valuables
• Unauthorized use of financial accounts
• Property damage from employee dishonesty
Claims Process: For theft or covered damage:
• Report within 48 hours; police report required for claims over $500
• Insurance/bonding contacted within 24 hours
• Claims typically processed within 30 days
Equipment Failure Standards: “Client-provided equipment failure” includes any malfunction, breakage, or inadequacy of leashes, collars, harnesses, gates, fencing, crates, containment systems, or safety devices that occurs during normal, reasonable use following manufacturer guidelines and Client instructions. Equipment is considered failed if it cannot perform its intended safety function regardless of age, wear, or prior reliability. Client bears responsibility for providing equipment suitable for pet’s size,
strength, and behavioral characteristics.
Client Indemnification: Client holds harmless Service Provider from liability arising from:
• Injuries caused by Client’s pets
• Undisclosed medical, behavioral, or environmental conditions
• Inaccurate information provided in Time to Pet
• Pre-existing property damage or hazards
• Good faith emergency decisions
• Pet escapes, injuries, or deaths resulting from failure of Client-provided equipment including but not limited to faulty leashes, collars, harnesses, gates, fencing, crates, or containment systems
• Equipment failure during normal pet care activities when Service Provider follows provided instructions and uses reasonable care
12. Confidentiality and Privacy Protection
Information Security: Client personal information, contact details, and household information not shared with third parties except as required by law or emergency services.
Medical Privacy: Pet medical information restricted to management and assigned employees only.
Social Media Policy: Pet photos shared on social media only with explicit consent obtained through Time to Pet preferences. No identifying client information disclosed.
Photography Consent: Client consents to Service Provider taking photos/videos during visits for:
• Service updates and client peace of mind
• Documenting pet welfare and activities
• Sharing through secure Time to Pet platform only
13. Weather and Force Majeure
Severe Weather Policy: Services may be modified or canceled for:
• Ice storms, blizzards, or dangerous travel conditions
• Severe storms with tornado warnings or damaging winds
• Flooding or unsafe property access conditions
• Government travel restrictions or emergency declarations
Weather Criteria Standards: Service modifications are warranted when: National Weather Service issues warnings for service area, temperatures below 10°F or above 110°F, sustained winds over 40mph, ice accumulation preventing safe vehicle operation, flooding covering roadways, or government travel advisories. Service Provider may also cancel for conditions not meeting these criteria if professional judgment determines safety risk. Weather decisions are final and not subject to Client dispute or penalty reversal.
Weather Procedures:
• Immediate client notification of schedule changes
• Rescheduling to earliest safe opportunity
• No cancellation fees for weather-related modifications made by the service provider
• Emergency care maintained when safely possible
Force Majeure: Service Provider not liable for service interruption due to:
• Natural disasters, pandemics, or government restrictions
• Acts of terrorism, war, or civil unrest
• Utility failures or infrastructure collapse
• Employee illness preventing service delivery
Service Interruption Events: In circumstances where pet care services cannot be provided due to mandatory evacuations, road closures, quarantine orders, or other force majeure events, Service
Provider will make reasonable efforts to arrange alternative care or provide instructions for Client, but cannot guarantee service continuation. Client remains responsible for ensuring pet care during such interruptions.
14. Multi-Pet Household Management
Species-Specific Care: Different species receive appropriate, separate protocols for feeding, exercise, and medical needs.
Pet Separation: Detailed separation instructions must be provided in Time to Pet when required for safety.
Complex Feeding: All dietary requirements, restrictions, and medication schedules documented and followed precisely.
Pet Count Definition: For billing purposes, any animal requiring care, supervision, feeding, or attention during service visits counts as a “pet” regardless of ownership status, temporary presence, or duration o stay. This includes but not limited to foster animals, visiting pets, newly acquired animals, and any creature requiring care during the service period. Client must disclose all animals present in household prior to service start. Undisclosed animals will be subject to additional charges retroactively applied to entire reservation.
Additional Pet Charges: Households with more than 3 pets: $1.25 per additional pet/enclosure per visit (pet sits only).
15. Anti-Discrimination Policy and Professional Standards
Equal Service Commitment: Service Provider provides professional pet care without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, age, marital status, political affiliation, or any protected classification.
Client Rights: All clients receive professional, respectful service with equal treatment in quality, scheduling, and pricing, free from harassment and with confidential information handling.
Complaint Process: Discrimination complaints may be filed through:
• Direct management contact
• Written submission through Time to Pet
• Anonymous reporting channels
• All complaints receive immediate investigation and corrective action
16. Client Feedback and Service Improvement
Feedback Collection: Service Provider invites client feedback:
• Post-service via email — after each completed reservation
• Open communication — clients may share suggestions or concerns anytime via Time to Pet
messaging
We read every message and use your input to improve training, scheduling, and care standards.
Complaint Resolution:
1. 24-hour acknowledgment of all complaints
2. 48-hour investigation of service records and communications
3. 72-hour resolution implementation when feasible
4. One-week follow-up to ensure satisfaction
17. Governing Law and Dispute Resolution
Jurisdiction: Agreement governed by New Mexico state law. Legal disputes resolved in appropriate New Mexico courts.
Dispute Process: Good faith direct communication attempted before legal action. Binding arbitration available upon either party’s request.
Attorney Fees: Prevailing party may be entitled to reasonable attorney fees and court costs.
18. Entire Agreement and Modification
Complete Agreement: This document constitutes entire agreement, superseding all prior agreements.
Modifications: Changes must be in writing and signed by both parties or confirmed through Time to Pet electronic signature system.
Severability: If any provision unenforceable, remaining provisions remain in full effect.
19. Client Acknowledgment and Electronic Signature
By signing through Time to Pet or below, Client acknowledges:
• Reading and understanding all terms and conditions
• Agreement to use Time to Pet platform exclusively for all communications and reservations
• Understanding that policy violations may result in immediate service termination
• Acceptance of Service Provider’s right to refuse services under stated conditions
• Authorization for emergency veterinary care up to limits specified in Time to Pet
• Commitment to maintaining professional, respectful communication
Electronic signature via Time to Pet constitutes legal agreement under the ESIGN Act
This agreement is effective immediately upon signature and remains in effect for all future services until terminated in accordance with the terms herein. All service details, preferences, and authorizations are managed through the Time to Pet platform and incorporated by reference into this Agreement.
Required Time to Pet Profile Completion
This Agreement requires completion of the following information in Time to Pet:
1. Pet Care Profile – Detailed information and care instructions for each pet
2. Veterinary Information – Primary/backup clinic preferences and emergency spending limits
3. Behavioral Assessment – Complete behavioral history and special considerations
4. Home Access Details – Keys, codes, alarm systems, and security protocols
5. Emergency Contacts – Primary and backup decision-makers
6. Service Preferences – Visit schedules, special instructions, and communication preferences
7. Payment Authorization – Active credit card maintenance and automatic payment consent
8. Social Media Consent – Photo sharing preferences for marketing purposes
Incomplete profiles may delay or prevent service confirmation. Profiles must be updated within 24 hours of any change.
All Time to Pet information is incorporated into this Agreement by reference and must remain current and accurate throughout the service relationship.
